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Customer Service

Top Questions

  • How can I Track My Order?
  • What are your Shipping Costs & Delivery Schedule?
  • How do I Return or Exchange an item?
  • What do I do if I can't remember My Password?

Contact Us

For Online Issues: Monday - Sunday
8 a.m. - 8 p.m. CST
905-399-2842, option 1
Toll Free Number 1-888-381-1577

e-mail Customer Service Click here for all other Inquiries

Shopping Help

Online Orders

  • Order Status
  • My Order History
  • Payment Information
  • Phone and Catalog Orders

Returns &Exchanges

  • Items Purchased Online
  • Items Purchased In-store

Shipping Information

  • Shipping Options & Charges
  • Shipping Restrictions
  • APO/FPO Addresses
  • P.O. Boxes
  • When will my order ship?
  • International Shipments

Your Account

  • Benefits of Creating an Account
  • Creating an Account
  • Forgotten Passwords
  • Updating Your Account Information
  • e-mail Newsletter Subscriptions

Online Shopping

  • Pricing Information
  • Product Availability
  • Backorders
  • Using the Search Engine
  • Using Coupons
  • Gift Cards
  • Payment Information
  • Sales Tax
  • Using Wish Lists

Warranty Information

  • Manufacturer's Warranties
  • Extended Warranty
  • Purchase an Extended Warranty
  • Register Your Extended Warranty
  • Claiming Extended Warranty Benefits

Policies and Terms of Use

  • Privacy Policy
  • Terms of Use
  • Customer Ratings/Reviews

Company Information

General Information

  • Job Opportunities
  • Doing Business With Us

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